Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from CCH-jewels.pt.
Personal information we collect
When you visit the Online Store, we automatically collect certain information about your device, including information about your browser, IP address, time zone, and some of the cookies that are installed on your device. In addition, when you browse the Site, we collect information about the individual web pages or products you view, which websites or search terms refer you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information”.
We collect device information using the following technologies:
– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
– “Log files” keep track of actions that take place on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– Web beacons, tags and pixels are electronic files used to record information about how you browse the Site.
In addition, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, paypal email and other payment information), email address, and telephone number. We refer to this information as “Order Information”.
When we talk about “Personal Information” in this Privacy Policy, we are talking about both Device Information and Order Information.
How do we use your personal information?
We use the Order Information we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging shipping, and providing invoices and/or order confirmations). In addition, we use this Order Information to:
– Communicate with you;
– Check our orders for potential risks or fraud;
– When in accordance with the preferences you have shared with us, provide you with information or advertising related to our products or services.
We use the Device Information we collect to help us detect potential risks and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics on how our customers browse and interact with the Site, and to evaluate the success of our marketing and advertising campaigns).
Sharing personal information
We share your Personal Information with third parties to help us use your Personal Information as described above. For example, Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Behavioural Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For more information on how targeted advertising works, you can visit the Network Advertising Initiative (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
In addition, you can opt out of some of these services by visiting the Digital Advertising Alliance opt-out portal at: http://optout.aboutads.info/.
Do Not Track
Please note that we do not change the data collection and usage practices of our Site when we see a Do Not Track signal from your browser.
Your rights
If you are a European resident, you have the right to access the personal information we hold about you and to request that it be corrected, updated or deleted. If you wish to exercise this right, please contact us using the contact details below.
In addition, if you are a European resident, please note that we are processing your information to fulfill contracts we may have with you (for example, if you place an order through the Site), or to pursue our legitimate business interests listed above.
Data retention
When you place an order through the Site, we will retain your Order Information for our records unless and until you ask us to delete this information.
Changes
We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Recommendations
The protection of the customer account is the responsibility of the user. We therefore advise you to have a strong password and not to save your access data in the browser of any device so that no-one else can have access to it either.
The user must keep this information safe, as it is their responsibility if any request for action is made through their account.
Contact us
For more information about our privacy practices, if you have questions, or other enquiries please contact us by e-mail at info@cch-jewels.pt
If you believe that any other entity is using our brand, please inform us at info@cch-jewels.pt.
